Last Updated: September 14, 2025
1. Introduction
Welcome to Sei no Sono(“we,” “us,” “our”). Our name, meaning “Garden of Calm,” reflects our commitment to your peace of mind, including in how we handle your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website seinosono.com or make a purchase from us.
Please read this policy carefully. By using our Site, you consent to the practices described herein.
2. Information We Collect
We collect information you provide directly to us and information automatically through your use of our Site.
A. Information You Provide:
- Purchase and Customer Service Information: When you make a purchase or contact us, we collect your name, email address, shipping address, and phone number.
- Newsletter Sign-Up: If you sign up for our newsletter, we collect your email address. We use a double opt-in process to confirm your subscription and reduce spam.
- Geolocation Data: We collect non-precise geolocation information (e.g., derived from your IP address) to enhance your experience, or precise geolocation if you grant us permission for specific features.
B. Information Collected Automatically:
- Cookies and Tracking Technologies: We use cookies and similar technologies for essential site functions and for advertising purposes. This helps us understand how you use our Site, measure the effectiveness of our ads, and serve you ads for our products on other platforms. The information collected includes your IP address, browser type, pages you view, and referring URL.
- Order Information: We automatically maintain a record of your purchase history.
3. How We Use Your Information
We use the information we collect for the following purposes:
- To process, fulfill, and ship your orders.
- To communicate with you about your orders, our products, and company news.
- To send you marketing and promotional emails (only if you have explicitly opted-in).
- To provide customer support and respond to your inquiries.
- To screen orders for potential risk or fraud.
- To analyze and improve our Site, products, and marketing strategies.
- For advertising purposes, including retargeting ads on other websites and platforms.
4. How We Share Your Information
We share your personal information with trusted third-party service providers to help us perform these functions:
- Payment Processing: We use PayPal to process payments. We do not store or have access to your full credit card details. PayPal’s use of your personal information is governed by their own Privacy Policy.
- Order Fulfillment and Shipping: We partner with Printful to print, package, and ship your orders. We provide them with your name, shipping address, and the details of the product(s) you ordered to complete this service. Printful’s use of your data is governed by their Privacy Policy.
- Advertising Partners: We share information collected through cookies (like your browsing actions) with advertising partners (e.g., Meta, Google, TikTok) to manage and serve our ads.
- Legal Obligation: We may disclose your information if required to do so by law or in response to a valid legal request.
We do not sell or rent your personal information to third-party data brokers for their own marketing purposes.
5. International Transfers
As we ship globally and use service providers located in different countries (including Printful and PayPal, which have operations in the United States and elsewhere), your personal information may be transferred to and processed in countries other than your own. We ensure all transfers are protected by appropriate safeguards, such as standard contractual clauses, and that all providers offer a level of data protection equivalent to the laws in your region.
6. Your Rights and Choices
- Marketing Communications: You can unsubscribe from our marketing emails at any time by clicking the “unsubscribe” link at the bottom of any email. You can also contact us at the email below.
- Cookies: Most web browsers are set to accept cookies by default. You can usually choose to set your browser to remove or reject browser cookies. Please note that doing so may affect the functionality of our Site.
- Access and Control: You have the right to access the personal information we hold about you and to ask for it to be corrected, updated, or deleted. You can do this by logging into your account or by contacting us at contact@seinosono.com.
7. Children’s Privacy
Our products are appreciated by a wide audience, including families. However, our Site is not specifically directed at children. We do not knowingly collect personal information from children under the age of 13 without verifiable parental consent. If you are a parent or guardian and believe your child has provided us with personal information, please contact us, and we will take steps to delete that information.
8. Data Retention
We will retain your personal information only for as long as is necessary for the purposes set out in this policy,including to fulfill any legal, accounting, or reporting requirements.
9. Changes to This Policy
We may update this policy from time to time to reflect changes to our practices or for other operational,legal, or regulatory reasons. We will notify you of any material changes by posting the updated policy on our Site with a new “Last Updated” date and, where appropriate and feasible, by sending you an email notification. We encourage you to review this policy periodically.
10. Contact Us
For more information about our privacy practices,if you have questions, or if you would like to make a complaint, please contact us by email at contact@seinosono.com.